Refund, Cancellation and Privacy Policies

COVID-19 Update:  Duke Gardens is pleased to be open to the public again as of June 1. Read more about the phased reopening and related policies here.

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We agree that program participation is solely voluntary and no insurance is provided in case of injury while participating in a program at Sarah P. Duke Gardens.

CANCELLATION AND REFUNDS:

You may cancel or revise your registration and receive a refund of your fee up to five business days before the first day of the program. Please use your registration confirmation code to amend or cancel registration. We do not retain or refund fees directly from the registration system, so please notify us of cancellations via email at gardenseducation@duke.edu or by phone at 919-668-1707, so we can follow up on your refund. Refunds will be credited back to the credit card used for payment. Duke Gardens reserves the right to cancel a program for any reason. Any programs canceled by Duke Gardens will result in a full refund or credit toward another program. Should a program be postponed, for any reason, you will have the option to receive a full refund or transfer your registration to the new date or to another program. Refunds/credits are not available for participants who fail to attend a program for which they have registered.

PRIVACY:

We will use your information to respond to you regarding the reason you contacted us and to inform you of additional available programs at Duke Gardens. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

MEDIA RELEASE:

Registration also confirms that Duke Gardens has permission to take photographs during this event to use in publications. If you would prefer not to be in photographed, please inform us preceding or at the start of the event.

I have read and accept the participation agreement, the cancellation and refund policy, the privacy policy, and the media release.